Your Health and Safety Are Our Top Priority
Due to the close contact nature of our jobs, we ask that you reschedule if you’re experiencing any of the following symptoms:
♦ Fever
♦ Cough
♦ Shortness of Breath
♦ Cold
♦ Exposure to COVID-19 within the past 24 hours
Accepted Payment Methods
For the safety of our staff, we have a NO CASH policy. We accept the following forms of payment.
☆ Debit Card
☆ Visa
☆ Mastercard
☆ Discover
☆ American Express
☆ Apple Pay
Security of Your Personal Information
We take security very seriously. Our platform, Paysimple, uses the most powerful security tools that exist in the marketplace and all sensitive information, including bank account and credit card information, is stored encrypted.
Salon Services Pricing
Pricing — made easy and transparent. The time reserved for your appointment has been saved just for you and is equivalent to the time we charge for your requested services.
Booking Appointments: Your credit card is required to hold your desired appointment.
Appointment Reminders
Text message/Email reminders will be sent to you 48 hours (2 days) before your appointment.
Cancellation
☆ Cancellation, Modifications and Rescheduling appointments: 48-hour notice is appreciated.
☆ Less than 48-hour notice or No-Shows for a scheduled appointments, there is a 50% charge for any two-hour+ scheduled appointments.
Late Policy
In order for us to give you full service, guests who are over 15 minutes late may have to reschedule.
Special Occasions & Wedding Services
All final costs will be quoted after we’ve received your booking requirements.
Deposit – A deposit of 50% is required to secure your appointment date and time. The deposit must be paid with a credit or debit card, which will be kept on file.
Cancellations – To obtain a 100% refund, you must provide three (3) weeks’ notice.
No Show – Any party member booked for service who does not show up to the scheduled appointment will not be eligible for a refund.
Salon Use – In cases where we’re required to close the salon to accommodate your party group, an additional 20% will be added to the total bill.
Gratuity – 20% will be added for each stylist’s work.
Final Payment – The final payment will be charged to the card on file for services rendered.